Frequently Asked Questions
Everything you need to know
Releasing your music, your numbers, Artist PRO and what is coming next, in plain words.
About the platform
What is SoundEX.ai?
SoundEX.ai is a Financial Operating System for the music industry. It brings together the tools an independent artist needs: releasing music, analytics, daily career tips and a professional network, in one place. Joining is Free.
Who is this for?
Artists at any career stage who want full transparency over their data and income. Music professionals including managers, producers, booking agents, and PR teams. Fans who want to go beyond listening and become part of an artist's journey.
How much does it cost for artists?
Joining SoundEX.ai and using its core tools is Free. When you release your first song through SoundEX.ai, your account becomes Artist PRO for Free. There is no upfront cost: SoundEX.ai takes a share of what your music earns through SoundEX.ai, 25% by default. For managers, labels and PR teams, plans are coming soon. Fans join for Free.
What is Artist PRO and how do I get it?
Artist PRO unlocks Revenue Pulse, the monthly view of what your music earns, and full historical financial analytics. You do not apply or pay for it: when you release your first song through SoundEX.ai, your account upgrades for Free.
Releasing your music
How does releasing through SoundEX.ai work?
You release your music to major stores worldwide. There is no upfront cost: SoundEX.ai takes a share of what your music earns through SoundEX.ai, 25% by default.
Are there other fees?
No. The distribution fee is set for your account, 25% by default. A withdrawal under 200 euro carries a 5 euro handling charge.
What is coming next?
Coming soon: Backstage. Bring your closest fans behind the scenes of your next release, and grow with the community that believes in you.
Data and privacy
Where does my data come from?
From the stores and your social platforms, and from your distributor's reports, cross-referenced with your financial statements. No third-party data brokers are involved.
Who can see my revenue data?
Only you, unless you explicitly grant access to a verified professional on the platform.
Still have questions?
Our support team is ready to help. Visit the Help Center or reach out directly through your dashboard.