Terms of Service

Last updated: September 10, 2026

Welcome to SoundEX, operated by EM-Muzic Ltd. ("we", "us", or "our"). SoundEX is the brand name of the platform, succeeding the former EM-Muzic.com service, which now redirects to soundex.ai. By accessing or using our platform at soundex.ai (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

Following the official launch on October 26, 2026, the Platform operates under the SoundEX brand at soundex.ai. Accounts registered before that date continue to be governed by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using the Platform, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms. The Platform is not available to anyone under 18. We may require proof of age at any stage, and we may suspend or close an account where age cannot be established.

If you accept these Terms on behalf of a company, label, or other organization, you represent that you are authorized to bind it, and "you" means that organization.

2. Description of the Service

In Phase 1, SoundEX provides:

• Digital distribution of your music to digital stores worldwide;
• a professional dashboard consolidating data from digital stores, connected social accounts, and your revenue;
• a task and tip engine — personalized recommended actions generated from your data, metered by a credit allowance;
• ARI (Artists Rank Intelligent) and forecasting — scores, projections, and recommendations produced by statistical and machine-learning models, available to artists and to professionals;
• a PRO account tier unlocking the full financial and analytics view.

2.1 What is not included in Phase 1

The following are not available in Phase 1 and are not covered by these Terms:

• the funding marketplace;
• fan investment and any revenue-sharing or funding mechanism, including any revenue-split model that may be described in our public materials;
• artist-partner matching.

We will publish separate terms governing each of them before it becomes available to you. No statement on our website, in our marketing, or in earlier versions of these Terms creates any entitlement to a feature that is not listed in section 2 above.

3. Account Registration

To use SoundEX you must create an account and provide accurate, complete information. Registration requires: (1) your full name; (2) a valid email address; (3) a password; and (4) acceptance of these Terms and our Privacy Policy. You may optionally connect digital store accounts and social accounts, and add profile details such as a picture or biography.

Before we can pay you any revenue we collect on your behalf, you will also be required to provide the identifying, tax, and payout details described in our Privacy Policy.

You are responsible for keeping your credentials confidential and for all activity under your account. Tell us immediately at sound@soundex.ai if you believe your account has been accessed without your authorization.

We may require additional information or verification to maintain service quality, to enable payouts, or to meet a legal obligation.

4. Plans, Credits, and Fees

4.1 Free access

Core Platform access is free for artists: dashboard, analytics, and ARI-powered tips within the free credit allowance.

4.2 PRO account tier

The PRO tier unlocks the full financial and analytics view and a larger credit allowance. It is not sold on the Platform at this time. We do not operate a payment or subscription mechanism, and no charge can be made to you. If we begin to offer the PRO tier for payment, its price, billing cycle, and included allowance will be shown to you before you subscribe, and no charge will be made until you have accepted them.

4.3 Credits

AI-generated and analytical features are metered in credits, in two separate allowances: one for AI generation, one for analytics, exports, and forecasts. Credits are an allowance included with your account tier. They cannot be bought, they are not paid for, they have no cash value, and they are not transferable. Your allowance renews each cycle; an unused balance does not carry over. We may change allowance sizes for future cycles on notice under section 15.

4.4 Distribution

Distribution services may carry their own fees and revenue terms. Revenue splits, fees, and payout terms are not set by these Terms. They are set out in a separate Distribution Agreement, which we will present to you and which you must accept before we distribute any of your music.

5. User Content and Intellectual Property

5.1 Your content

You retain all ownership rights in the music, data, and content you upload. By uploading, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, process, reproduce, display, and distribute your content solely to provide the services you have requested. The licence ends when you remove the content, except where continued distribution or record-keeping is required by a digital store, a distribution partner, or the law.

5.2 Our platform

SoundEX, EM-Muzic, their designs, the ARI engine, the forecasting and machine-learning models, and all proprietary technology are the intellectual property of EM-Muzic Ltd. You may not copy, modify, reverse engineer, or create derivative works of any part of the Platform.

5.3 Feedback

If you give us feedback, comments, or suggestions ("Feedback"), we may use them in our current and future products without compensation or approval. Feedback is not confidential. You warrant that your Feedback is not subject to licence terms that would impose obligations on us.

5.4 Trademarks

SoundEX, EM-Muzic, ARI, and our other identifiers are our trademarks or trade names, whether registered or not. Other marks appearing on the Platform belong to their owners. No licence to any of them is granted by these Terms.

6. Distribution Services

If you use our distribution engine:

• you represent and warrant that you own, or have all rights necessary to distribute, the content you submit, including any sample, interpolation, or featured performance in it;
• distribution is subject to our approval and to the policies of each digital store;
• revenue splits, payout thresholds, and payment timing are set out in the Distribution Agreement, which you must accept before any distribution takes place;
• we may remove content that infringes third-party rights, breaches these Terms, or is rejected by a digital store, and we will tell you when we do.

7. Analytics, Scores, and Automated Recommendations

The Platform processes streaming data, social metrics, and financial information to produce analytics, ARI scores, forecasts, and recommended tasks. These are produced automatically, in part by machine-learning and AI models.

They are decision support, not advice. They are provided on an "as-is" basis and depend on data made available by third-party platforms, which may be incomplete, delayed, or revised. We do not guarantee their accuracy, completeness, or timeliness, and you should not treat any score, forecast, or recommendation as financial, investment, tax, or legal advice. Decisions you take on the basis of them are your own.

You may ask us to explain any score or recommendation concerning you, and to have a person review it. See section 2.1 of our Privacy Policy.

8. Availability

Platform availability depends on factors outside our control, including communication networks and third-party services. We do not warrant that the Platform will be available without interruption, immune from unauthorized access, or error-free.

9. Use Restrictions and Prohibited Conduct

Failure to comply with this section may result, at our discretion, in suspension or termination of your access, and may expose you to civil or criminal liability. Unless expressly permitted by these Terms or by us in writing, you agree not to:

• upload content that infringes any third party's intellectual property or other rights;
• use bots, scrapers, or automated tools to access the Platform;
• attempt to manipulate streaming data, analytics, ARI scores, or credit consumption;
• engage in fraudulent activity or misrepresent your identity or your rights in content;
• use the Platform to launder money or to evade sanctions or tax obligations;
• violate any applicable law or regulation;
• copy, modify, adapt, translate, port, reverse engineer, decompile, or disassemble any part of the Platform;
• remove or obscure any proprietary notice;
• harvest personal information about other users without their express consent;
• impose an unreasonable or disproportionate load on our infrastructure;
• bypass any measure we use to restrict access to the Platform;
• frame or mirror any part of the Platform without our prior written authorization;
• systematically download or store the Platform's content to build a database;
• transmit any virus, worm, Trojan horse, spyware, or other harmful code.

10. Links to Third-Party Sites

The Platform contains links to sites and services we do not control. They are provided for convenience. We do not endorse them, and we are not responsible or liable for their content, availability, products, or practices. We encourage you to read their terms and privacy policies.

11. Disclaimers and No Warranties

TO THE FULLEST EXTENT LEGALLY PERMISSIBLE, THE PLATFORM AND ITS CONTENT ARE PROVIDED ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS. EM-MUZIC LTD., INCLUDING ITS OFFICERS, SHAREHOLDERS, SUB-CONTRACTORS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS AND SUPPLIERS (COLLECTIVELY, "EM-MUZIC'S REPRESENTATIVES"), DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

WE DO NOT WARRANT THAT THE PLATFORM WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, OR FREE OF ERRORS OR HARMFUL COMPONENTS, THAT WE WILL CORRECT ANY DEFECT, OR THAT THE RESULTS OF USING THE PLATFORM WILL MEET YOUR REQUIREMENTS.

You may have additional consumer rights under your local law that these Terms cannot change, and nothing here limits them.

12. Limitation of Liability

TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, EM-MUZIC LTD. AND EM-MUZIC'S REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF GOODWILL, PROFITS, OR BUSINESS INTERRUPTION, UNDER ANY LEGAL THEORY, ARISING OUT OF THE PLATFORM OR YOUR USE OF OR INABILITY TO USE IT.

OUR TOTAL AGGREGATE LIABILITY FOR ALL OTHER DAMAGES ARISING UNDER THESE TERMS SHALL BE LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, AND (B) ONE HUNDRED US DOLLARS (US$100).

Nothing in this section limits our liability for: (i) royalties, distribution revenue, or other sums we hold on your behalf and are obliged to pay you; (ii) death or personal injury caused by our negligence; (iii) fraud or wilful misconduct; or (iv) any liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to defend, indemnify and hold harmless EM-Muzic Ltd. and EM-Muzic's Representatives from any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising from: (i) your use or misuse of the Platform; (ii) your breach of these Terms; (iii) your violation of any third-party rights, including intellectual property or privacy rights, in connection with your use of the Platform; and (iv) any content you submit for distribution.

We may assume the exclusive defence and control of any matter subject to indemnification by you, in which case you will cooperate with us. You may not settle any such matter without our prior written approval.

14. Term and Termination

You may close your account at any time by writing to sound@soundex.ai. We action such a request within 30 days, as described in section 5 of our Privacy Policy. We may suspend or terminate an account that breaches these Terms, and we will tell you why unless the law prevents us.

On termination your right to use the Platform ends immediately. We will make your data available for export for thirty (30) days following termination. Content already delivered to digital stores is withdrawn according to each store's own timeline, which we do not control. Termination does not extinguish any revenue already earned and owed to you.

We may cease operating the Platform or any part of it, temporarily or permanently. If we cease operating it permanently, we will give you at least thirty (30) days' notice, an opportunity to export your data, and settlement of any balance owed to you.

Sections that by their nature must survive termination do so, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and General Provisions.

15. Changes to These Terms

We may update these Terms. For any material change we will post a clear notice on the Platform or send you an email; the change takes effect seven (7) days after that notice, whichever is earlier. Other changes take effect on the stated "Last updated" date, and your continued use after that date constitutes acceptance.

If you do not accept a material change, you may terminate your account before it takes effect, and we will settle any balance owed to you.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Disputes will be brought in the competent courts of Tel Aviv-Jaffa, and you consent to their exclusive jurisdiction. We may seek injunctive relief in any court of competent jurisdiction.

If you are a consumer resident in the European Economic Area or the United Kingdom, this section does not deprive you of the protection of the mandatory law of your country of residence, nor of your right to bring proceedings there.

Any cause of action arising out of or related to the Platform must be commenced within one (1) year after it accrues, except where a longer period is required by law.

17. General Provisions

These Terms, together with the Privacy Policy and any Distribution Agreement, constitute the entire agreement between you and EM-Muzic Ltd. on their subject matter and supersede all prior agreements and understandings.

They create no partnership, joint venture, employment, agency, or franchise relationship. No waiver of a breach is a waiver of any other. If a provision is held unenforceable, it is limited or removed to the minimum extent necessary and the rest remains in force.

You may not assign these Terms without our prior written consent; any attempt to do so is void. We may assign them, on notice to you, in connection with a merger, acquisition, or sale of assets. No amendment is binding unless made under section 15 or signed by EM-Muzic Ltd.

18. Contact

EM-Muzic Ltd. Email: sound@soundex.ai Website: https://www.soundex.ai