Last updated: October 17, 2026
Welcome to SoundEX.ai, operated by EM-Muzic Ltd. ("EM-Muzic", "we", "us" or "our"). These Terms of Service govern your access to and use of the SoundEX.ai platform available at soundex.ai (the "Platform"). The former em-muzic.com domain redirects to soundex.ai and is not a separate platform. By submitting an access request, creating an account, or using the Platform, you agree to these Terms.
1. Acceptance of Terms
You must be at least 18 years old and have the legal capacity to enter into these Terms to use the Platform. You may not use the Platform if you are under 18.
2. Description of Service
SoundEX.ai is a technology platform for music artists and music professionals. Subject to account approval and the features made available to you, the Platform may provide:
- A professional dashboard consolidating streaming and social analytics
- ARI (Artists Rank Intelligent), analytics, automated insights and growth recommendations
- Music distribution workflow and release-submission tools, subject to review and separate distribution terms
- Revenue tracking based on distributor statements and catalogue matching
- Fan, investment and marketplace features only if and when EM-Muzic makes them available under separate terms
The Platform's available features may change from time to time. At the date of these Terms, fan-investor registration, the funding marketplace and artist-matching features are not generally available. No statement on the Platform or in other public materials creates an entitlement to a feature that is not then made available to you.
3. Account Registration
Access to the Platform is available through an access-request and approval process. To request access, you must provide accurate, complete and current information. We may approve, reject, suspend, restrict or close an account as permitted by these Terms, applicable law and our legitimate operational, security and compliance requirements. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
An access request requires the information we request, including your name, email address and requested role. If we approve your request, we will create your account and send an activation link. You may set a password through that activation process. Connecting supported third-party accounts is optional. We may request information or verification where reasonably necessary to operate the Platform, provide distribution-related services, comply with applicable requirements or protect the Platform and its users.
4. Free Service for Artists
Core access to the Platform is currently made available without a subscription fee charged through the Platform. Certain Platform functions, including AI features, are subject to monthly credit allowances that are not available for purchase. Distribution services, revenue allocation, fees, payment timing and any premium or future features may be subject to separate terms and conditions disclosed before they apply.
5. User Content & Intellectual Property
5.1 Your Content
You retain your rights in the music, artwork, data and other content that you upload or submit to the Platform ("User Content"). You grant EM-Muzic a non-exclusive, worldwide, royalty-free licence to host, reproduce, process, display and use User Content solely as necessary to operate, maintain, secure and provide the Platform and, where you submit a release for distribution, to provide the applicable distribution services. Any distribution licence, term, territory, fees and withdrawal process are subject to the applicable distribution terms presented for the relevant release.
5.2 Our Platform
SoundEX.ai, EM-Muzic, the Platform, the ARI system, software, designs, algorithms and other proprietary technology are owned by or licensed to EM-Muzic Ltd. or its licensors. Except as expressly permitted by these Terms, you may not copy, modify, reverse engineer or create derivative works of any part of the Platform. Nothing in these Terms grants you any right in our names, logos, branding or other proprietary identifiers.
5.3 Feedback
If you provide feedback, comments or suggestions regarding the Platform ("Feedback"), you grant EM-Muzic a non-exclusive, worldwide, royalty-free, fully paid-up, perpetual and irrevocable licence to use, reproduce, modify, adapt, incorporate and otherwise exploit that Feedback for any purpose, without compensation or further approval from you. You agree that Feedback is non-confidential. You represent that you have the right to provide the Feedback and that our use of it in accordance with this section will not infringe or violate any third-party right or obligation.
5.4 Trademarks and Trade Names
SoundEX, EM-Muzic, and all other proprietary identifiers used by us in connection with the Platform (“Our Trademarks”) are all trademarks and/or trade names of EM-Muzic Ltd., whether or not registered. All other trademarks, service marks, trade names and logos which may appear on the Platform belong to their respective owners (“Third Party Marks”). No right, license, or interest to Our Trademarks and the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest may be asserted by you with respect thereto and therefore you will avoid using any of those marks, except as permitted herein.
6. Distribution Services
If you submit a release for distribution through the Platform:
You may invite a manager to access the data associated with your artist profile, subject to the Platform's applicable approval and access controls. Administrators may access Platform data as necessary to operate, support, administer and protect the Platform.
- You represent and warrant that you own or control, or have obtained all rights, permissions and consents necessary to upload, submit, distribute and otherwise exploit the release, its audio, artwork, lyrics, metadata and contributor information as contemplated by these Terms and the applicable distribution terms.
- Each release is subject to review and approval by EM-Muzic and may be rejected where it does not meet applicable technical, rights, policy, distributor, store or legal requirements.
- Distribution, if approved, is arranged through EM-Muzic's distribution partner and may require you to accept additional release-specific declarations and distribution terms.
- We may refuse, suspend, remove or take other action in relation to content that violates these Terms, applicable law, third-party rights, distributor requirements or Platform policies. Removing a release from the Platform does not necessarily withdraw it from digital stores or terminate any distribution relationship.
You are responsible for the accuracy of all release metadata, contributor credits, rights-owner lines, territories and other information that you provide. You must promptly notify us of any error, rights claim or circumstance that may affect a submitted or distributed release.
7. Fan Features
Fan-related features, including investment, funding marketplace and revenue-split features, are not generally available on the Platform at this time. If EM-Muzic makes any such features available in the future, their availability and use will be subject to separate terms, eligibility requirements and applicable law.
8. Use Restrictions and Prohibited Conduct
You must not, and must not permit any other person to:
- Upload content that infringes on any third party's intellectual property rights
- Use bots, scrapers, or automated tools to access the Platform
- Attempt to manipulate streaming data, analytics, or ARI scores
- Engage in fraudulent activity or misrepresent your identity
- Violate any applicable laws or regulations
- Copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile, or disassemble any portion of the Platform or Content
- Remove or disassociate any proprietary notices or restrictions indicating proprietary rights of EM-Muzic Ltd. or its licensors (such as ©, ™, or ®)
- Harvest or collect personally identifiable information about Users without their express consent, whether manually or with the use of any robot, spider, crawler, or any automated device
- Take any action that imposes, or may impose, an unreasonable or disproportionately large load on our platform infrastructure
- Bypass any measures we may use to prevent or restrict access to the Platform
- Frame or mirror any part of the Platform without our prior express written authorization, or create a browser or border environment around our Content (no frames or inline linking is allowed)
- Create a database by systematically downloading and storing all or any of the Content from the Platform
- Transmit or otherwise make available any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may damage or hijack the operation of any hardware, software, or telecommunications equipment
9. Data & Analytics
The Platform processes streaming, social, catalogue, release and financial information to provide dashboards, analytics, ARI scores, insights, tasks and related services. Analytics, scores, forecasts and recommendations may be generated automatically and may depend on information from third-party platforms and distributors. They are provided for informational and decision-support purposes only, may be incomplete or inaccurate, and do not constitute financial, legal, investment or professional advice.
You may optionally connect supported third-party accounts. Your use of any third-party service is governed by that service's own terms and privacy policies. By connecting a YouTube channel, you represent that you are authorized to connect that channel and agree to be bound by the YouTube Terms of Service, available at https://www.youtube.com/t/terms. SoundEX.ai uses YouTube API Services, and access through the YouTube connection is read-only. Except for YouTube API data, disconnecting a third-party account from the Platform may not remove all information previously obtained from that service where retention is necessary for the Platform, distribution, record-keeping or other legitimate operational purposes. For YouTube API data, disconnection, revocation of Google authorization, loss of access, account closure and deletion are governed by the specific provisions in the "YouTube Data" subsection of Section 1.3 of our Privacy Policy, rather than this general retention exception. You may also revoke SoundEX.ai's access through Google's security settings at https://security.google.com/settings/security/permissions.
Certain information from an active artist profile, including profile information, releases, selected analytics and ARI-related information, may be visible to other signed-in Platform users as part of artist-profile and directory features. This general visibility provision does not apply to YouTube API data. Access to that data is described in the "YouTube Data" subsection of Section 1.3 of our Privacy Policy. You are responsible for ensuring that information you submit for artist-profile and directory features is appropriate for that visibility.
The availability and functionality of the Platform depend on various factors, including communications networks, third-party services and technical systems. We do not guarantee that the Platform will be available, uninterrupted, secure, error-free, accurate or immune from unauthorized access.
10. Links to Third Party Sites
Certain links provided on the Platform permit you to leave the Platform and enter non-SoundEX sites or services. Those linked sites and services are provided solely as a convenience to you. These linked sites and services are not under our control and we are not responsible for the availability of such external sites or services, and do not endorse and are not responsible or liable for any content, advertising, products, or other information on or available from such linked sites and services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any services, content, products, or other materials available on or through such linked sites or resources. We encourage you to read the terms of use and privacy policies of any third-party sites you visit.
11. Disclaimers and No Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND CONTENT ARE PROVIDED "AS IS" AND “AS AVAILABLE". EM-MUZIC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY AND SECURITY. NOTHING IN THESE TERMS EXCLUDES, RESTRICTS OR MODIFIES ANY CONSUMER RIGHT OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED, RESTRICTED OR MODIFIED UNDER APPLICABLE LAW.
WE DO NOT WARRANT THAT THE PLATFORM WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, ERROR-FREE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT REPRESENT OR WARRANT THAT THE PLATFORM, CONTENT OR RESULTS OF USING THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EM-MUZIC IS NOT RESPONSIBLE FOR LOSSES OR DAMAGE ARISING FROM INTERNET, TELECOMMUNICATIONS, NETWORK, THIRD-PARTY SERVICE, TECHNICAL OR OTHER CIRCUMSTANCES OUTSIDE OUR REASONABLE CONTROL. YOUR USE OF THE PLATFORM AND CONTENT IS AT YOUR OWN RISK.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EM-MUZIC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, SUPPLIERS, AGENTS AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE PLATFORM, THE CONTENT OR THESE TERMS. THIS EXCLUSION DOES NOT APPLY TO THE EXTENT THAT SUCH DAMAGES CANNOT LAWFULLY BE EXCLUDED UNDER APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EM-MUZIC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM, CONTENT OR THESE TERMS WILL NOT EXCEED US$100. THIS LIMITATION DOES NOT APPLY TO MONEY HELD BY EM-MUZIC ON YOUR BEHALF OR TO ANY LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
13. Indemnification
You agree to defend, indemnify and hold harmless EM-Muzic Ltd. and its officers, directors, employees, affiliates, licensors, suppliers, agents and contractors from and against any third-party claims, damages, obligations, losses, liabilities, costs and expenses, including reasonable attorneys' fees, arising out of or relating to: (i) your unlawful use of the Platform or Content; (ii) your material breach of these Terms; (iii) your infringement or violation of a third party's intellectual-property, privacy or other rights; or (iv) User Content, release information or other materials that you submit to the Platform. This indemnity applies only to the extent permitted by applicable law.
We may assume the exclusive defence and control of any matter subject to indemnification by you, at our expense. If we do so, you will reasonably cooperate with us in asserting available defences. You may not settle a matter subject to indemnification in a way that imposes liability, obligations or admissions on EM-Muzic without our prior written consent.
14. Termination
You may request closure of your account through the Platform where that option is available to you, or by contacting us. Account closure is subject to applicable release, distribution, legal, record-keeping and operational requirements and may require administrative review. We may suspend, restrict or terminate an account where permitted by these Terms or applicable law. Upon closure or termination, your right to use the Platform ends, but provisions that by their nature should survive will continue to apply.
While your account remains open, you may use the available Platform export functions and download available acceptance records. The scope and availability of exports may vary by feature and data type.
Account closure, deletion of personal data and withdrawal or termination of a distribution relationship are separate processes. Closing an account does not by itself withdraw a submitted or distributed release from digital stores. We may retain, delete or anonymise information following closure as described in our Privacy Policy, as required by law, or as reasonably necessary for record-keeping, security, rights management, dispute resolution and enforcement of these Terms. For YouTube API data, the specific revocation, deletion and residual-record provisions in the "YouTube Data" subsection of Section 1.3 of our Privacy Policy take precedence over these general retention provisions.
15. Changes to Terms
We may update these Terms from time to time. Where we make an updated version available, we will post it on the Platform and update the "Last updated" date. Where required by applicable law, or where a change is material, we will provide the notice, advance notice period and method of acceptance required by applicable law. If acceptance of an updated version is required, we may ask you to accept it before you continue to use relevant Platform features. If you do not agree to the updated Terms, you must stop using the Platform and may request closure of your account, subject to applicable law and any separate distribution arrangements.
16. Governing Law
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws principles, except to the extent that mandatory law in your country, state or territory of residence applies and cannot be excluded by contract. Subject to applicable mandatory law, the competent courts of Tel Aviv-Jaffa, Israel will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Platform. Nothing in these Terms prevents a consumer from bringing a claim in a court that has jurisdiction under mandatory applicable law.
If you are a consumer in the European Economic Area, the United Kingdom, the United States or another jurisdiction with mandatory consumer protections, you retain all protections, remedies and rights that cannot lawfully be waived or limited by these Terms. Without limiting the foregoing, nothing in these Terms is intended to restrict your right to bring a complaint to an applicable consumer-protection, data-protection or other competent authority.
17. General Provisions
These Terms constitute the entire agreement between you and EM-Muzic Ltd. regarding the Platform, except for any separate distribution agreement, release-specific terms or other agreement that you expressly enter into with us. These Terms do not create a partnership, joint venture, employment, agency, franchise or fiduciary relationship between you and EM-Muzic. A failure to enforce any provision is not a waiver of that provision or any other provision.
If any provision of these Terms is held invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and the remaining provisions will remain in effect. You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganisation or sale of all or substantially all of our assets, subject to applicable law and without reducing any mandatory consumer rights.
18. Contact
If you have any questions (or comments) concerning these Terms, you are most welcome to contact us:
EM-Muzic Ltd.
Email: sound@soundex.ai
Website: https://www.soundex.ai